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| | | Buyers Ratings & Yahoo Store Reviews
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:As an architect, I am very picky with details. The two Barcelona chairs I received are very high quality reproductions! The hallmarks of quality in a Barcelona chair are:
- overall proportions are correct (essentially 30" cube)
- the cushions are not too thick
- the back edge of the cushions are correctly angled for the frame
- cushions have seamless front and top corners
- piping is in proportion with the overall piece
- corners of cushions are squared and not rounded off
- three leather buckles to secure the bottom cushion
- zippered cushions
- beautifully sanded welds on the stainless steel frame
Combined with the outstanding customer service, Gibraltar Furniture delivers!
Ratings
Order: 3094
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was thinking about purchasing from Herman Miller and ended up saving about $3000 re my Eames lounge chair from Gibraltar. It looks every bit as good as the original!
Order: 2833
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 2383
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great service. Products are just like Cassina!
Order: 1967
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: What an internet treasure. Excellent customer service, fantastic prices and quality products. Will definitely be a return customer.
Order: 1950
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Gibralter Furniture is the best! Friendly customer support, great prices, fast shipping, top quality merchandize. I've ordered from them several times, and have never been disappointed; I wouldn't shop anywhere else for mid-century modern.
Order: 1777
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:
Order: 1635
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Always available to answer questions; friendly, helpful. Excellent merchandise, excellent service.
Order: 1622
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Beautiful Chairs; fast shipment.
Order: 1359
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 1332
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: It has been about a week since my new Noguchi coffee table arrived. After much research online, I decided to make the purchase and couldn't be happier. Their customer service is nothing short of amazing. My first contact with the company was using their online chat window. After asking a few questions they offered to e-mail me some information which they did immediately. A customer service representative was always available to contact, and they kept me in communication throughout the purchasing process. After the purchase it did take a day or two for them to get me the freight company information, but I have never had any large shipment through a freight company so I expect that to be normal as they worked out the shipping route. The delivery came WAY earlier than I expected. It took about a week from order to delivery at my front door. The truck driver was extremely nice, and even helped my carry my table inside. FYI - You will need two people to carry this table. It is heavy, and reflects the good quality of this product. After opening the boxes, and finding that everything was in order (like the glass top) I sighed with relief and took a moment to check out the quality. It is a very nice piece with smooth surfaces, a nice finish, and THICK. My one complaint is the menu layout on their webiste. It has way to many options, and can be difficult to navigate. For those who know what they want it is no big deal, but I want to able to easily browse for more find products from this company. Like any discerning buyer I decided to start small, and after this I will make more purchases in the near future.
Order: 1318
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 1280
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This company had a great sale price and wonderful customer service. I was thinking about going with DWR. However I ended up going with Gibraltar and saved about 80% vs DWR's sky high prices
Order: 1266
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Good customer service and replies quickly to your emails.
Order: 1192
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 1172
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This merchant was incredibly easy to deal with in all aspects of the transaction!
Order: 1144
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 1129
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 1107
Rating: Excellent
Comments: Price Rating: Not Rated
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Not Rated
Title:
Order: 1057
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: Purchasing the piece was easy and the price was the best I had seen online. I received the piece in under a week which was great! My only complaint is that I was told I would be contacted by a customer rep regarding the availability of the piece and no one called me back. other than that everything was great.
Order: 1017
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Order: 1004
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Item, Eileen Gray Side Table, arrived today very well packaged, and in great condition, via UPS. Item itself is very well made and we are very pleased. Price (and value) are excellent. Based on this experience, we intend to order more expensive items from this merchant. Joel D. Isaacson
Order: 964
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Outstanding customer service!! Staff was quick to respond to inquiries and very friendly. I would definitely consider Gibraltar again for my next purchase.
Order: 953
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 904
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: After spending considerable months shopping via the Internet I was extremely pleased to find this website. Not only do they have an extensive range of the furniture and accessories I prefer, and thus search for, but they sell these products at, far and away, the best prices Ive yet found. I cant tell you the number of friends whos names Ive passed this information onto.
Order: 900
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 843
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Fantastic buying experience. I was hesitant to purchase a table because Gibraltar was offering it at 42% off the price of another furniture dealer that Im made a number of purchases. I was very pleased that the table arrived in perfect condition and about 1 week sooner than promised. I highly recommend this merchant and will do business with them in the future.
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Really great...excellent service, prompt responses to questions, flexible and accommodating, recommend very highly!
Order: 813
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
Order: 811
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: OK
Customer Service Rating: Good
Title:
Body: Thank you very much!
Order: 809
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: First off I apologize for the earlier mix up with ratings. Please disregard my earlier survey, it was for a different merchant and does NOT represent any of my opinions with regards to Gibraltar. The purchasing process was fantastic....the chair I bought was shipped and delivered perfectly and the price was great. I would highly recommend this merchant. Thanks!!
Order: 804
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Nice folks. My shipment was delayed through no fault of theirs, and they kept me up to date on its progress. The merchandise arrived in perfect condition.
Order: 803
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Saved a bundle of money with this on line store.
Order: 796
Rating: Excellant
Comments: Price Rating: Excellent
Shipping Options Rating: Bad
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Title:
Body: There was a month long delay between ordering and shipping. Gibraltar should disclose that the Le Corbu Chaise Long is made in China, not in Italy. Workmanship of the product is perfect
Order: 757
Rating: Excellent
Comments: Furniture got to my house very fast - a matter of a few days. No problems at all. Very helpful staff with regard to any questions. -o
Order: 734
Rating: Excellent
Comments: I am very very pleased. Everything went very smoothly. The service was prompt, courteous and helpful.
Order: 732
Rating: Excellent
Comments: The service and attention were superior.
Order: 711
Rating: Excellent
Comments: Their price was excellent! There product was back-ordered, but they did not let me know until I called them to follow up. There was no UPS code to track my order. They were very nice on the phone however. But for an online retail experience, there should have been more follow through on their part. After waiting almost 3 weeks, I may have to wait another 3-4 weeks.
Order: 690
Rating: Excellent
Comments: Everything went fine.
Order: 644
Rating: Excellent
Order: 643
Rating: Excellent
Comments: I haven't received my order yet, but it seems it has been shipped. They have not sent me a UPS tracking number
Order: 585
Rating: Excellent
Comments: I received my table in good order and in a timely manner.
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